The FAQs below are some frequently asked questions from our customers before placing an order or after receiving an item. If you can't find the information you need here, please feel free to contact us.
1. Is my shopping on the Momsmood.com website safe?
We have appropriate organizational safeguards and security measures in place to protect your data from accidental loss, unauthorised use or access, alteration or disclosure. 
2. How to check the order status?
You can check the status of your order in your account. We will send you an email once the status changes.
3. Is the color of the clothes the same as what I see on the website?
Please understand that the lighting and viewing angle of the shot, as well as the color settings of the monitor, may cause slight color differences.
4. How to choose the right size for me?
Each of our styles has a specific size chart. In order to choose the most suitable size, please refer to the specific size chart for the dress you are interested in.
5. Can I change my order (item, size or shipping address)?
If you need to make any changes to your order after payment, please contact us as soon as possible so we can make changes before processing the order. But please note: we CANNOT make changes after an order has shipped.
6. Will I be charged customs and import duties?
The collection of customs duties depends on the customs policy of the destination country. If you have any questions about these fees, please contact your local customs.
7. Can I return or exchange the product?
If your clothes does not meet your expectations, please contact us as soon as possible to initiate the return or exchange process. Please refer to the Return and Exchange Policy for specific procedures and information.
8. What payment methods are available?
We accept the following payment methods:Credit Card

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