Privacy & Security Policy

Choosing to shop with momsmood.com(referred as “Website” or “Us”) means you've placed a great deal of trust in us. In sharing your personal information we hope you in return benefit from a tailored and convenient shopping experience. With trust comes responsibility and we take this responsibility very seriously. We respect your privacy, take your online security seriously and hope to protect your personal information. In order to provide you with the best products, efficient customer service and timely updates, we have recorded various information about your visits to our website. In order to better protect your privacy, we provide the following notice.Please read this privacy policy ("Policy") carefully to understand how we will use and protect your personal information.
This policy only applies to the momsmood.com.

1.What Kind Of Information Do We Collect?

We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information. In some regions, passport information and tax number are also needed for customer clearance . We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site.

2.How We Use Your Personal Information?

(1)We use your personally identifiable information that is collected on the Site primarily for the following purposes:
NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contact us support@momsmood.com.

-To deliver information, newsletters or other products and services you request or purchase;
-To alert you to special offers, updated information and other new services from momsmood.com, or other third parties.-To complete a transaction or service requested by you;
-To ensure the Site is relevant to your needs;
-To help us create and publish content most relevant to you;
-To notify you about a material change to this privacy policy, if necessary;
-To allow you access to limited-entry areas of the Site; and
-To contact you in response to your inquiry.


3. Sharing and Disclosure of Information

It will not be shared with third parties for their own marketing purposes without your prior express consent.
(1) To fulfill a service to you. For example, if you email us a question, we may use your email address to process your request and respond to your question. 

(2) To affiliates, strategic partners, agents, third party marketers or other unaffiliated parties who are offering products or services that we believe may be of interest to you or who require your personally identifiable information for research, administrative and/or internal business purposes. These parties may use your personally identifiable information to contact you with an offer or advertisement related to a product or service, or they may use such information for their own research, administration or business purposes. If you do not want us to share your personally identifiable information in this manner, please do not provide us with this information.

(3)To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Site and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on momsmood.com’s' behalf. We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer our Site will have access to users' personally identifiable information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.

(4) To complete your purchase. If you choose to make a purchase on the Site, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card).

(5)To comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of momsmood.com and the Site or act in urgent circumstances to protect the personal safety of our end users.

4.Cookies

Like many commercial websites, we also automatically collect other information by way of electronic means, using cookies which are small files placed on your hard drive that assist us in providing our services. This information includes the address (or "URL") of the website that you came from before visiting our Web Sites, which pages you visit on our Web Sites, which browser software you use to view our Web Sites, your IP address and any search terms you have entered on our Web Sites or in order to access our Web Sites. This data is not used individually, but is aggregated and only used to tailor our Web Sites to better meet your interests and preferences. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our Web Sites that will not be available to you. However, you should still be able to browse our Web Sites and make online purchases, when such purchases are possible on our Web Sites.


5.Collection and Use of Information from Children

The Site does not knowingly target children under the age of 13 and we do not collect personal information from any child under the age of 13. In the event we learn that such information has been provided to the Site, we will delete or destroy it.

6.Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links to Other Websites. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security and data collection and distribution policies prior to providing them with any information.

7. Security

We respect and attach great importance to protecting your private information. Only employees who need to access your personal information to perform specific tasks and sign a confidentiality agreement can access your personal information. We process all service orders on a secure server. Once we receive your data transmission, we use Secure Sockets Layer (SSL) encryption to protect your data, ensuring that the data will not be intercepted or eavesdropped during transmission over the network. SSL is a function that encrypts all information (including card information) sent between buyers and sellers so that external parties cannot read the card details. In addition, we will continuously adjust our security measures in accordance with technological progress and development.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8.Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.

9.Storage and Transfer of Your Personal Data

When we share your personal data with our partners, service providers, your personal data may be transferred to and/or made accessible from countries out of the European Economic Area. In such circumstances, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.

10.Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect, subject to certain exceptions. To protect the privacy and the security of your personal information, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may Contact Us to exercise your rights.

CCPA

The California Consumer Privacy Act (CCPA) gives California residents the following rights:
-Right to know: You have the right to know how we have collected, used, shared, and used your personal information in the past 12 months.
-Right to Access: You have the right to request a copy of the personal information we have collected about you in the past 12 months.
-Right to delete: You can ask us to delete the personal information that we have collected.
However, these rights are not absolute. In some cases, we may refuse your request when permitted by law. According to California law, you can make a request by appointing an authorized agent on your behalf. If you want to exercise these rights, please contact us via email.

11. Changes to this Privacy Policy

momsmood.com reserve the right to change the privacy and security statement of the website. We may update this privacy statement from time to time to keep up with new technologies, industry practices and regulatory requirements. Please check our privacy policy regularly to ensure you are familiar with our latest version.
If you continue to use our products and services after the effective date of the privacy statement, it means that you accept the revised privacy statement.

12.Contact

If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at support@momsmood.com

Last modified: January 17, 2024